IMPORTANT: If you are having trouble signing in, you most likely do not have a Zoom account.
* Please first review the Faculty and Staff Zoom Support By School/Division page for the appropriate contact email/support page to request an account.
* If you are a student, please visit jhubluejays.zoom.us and sign in using your JHED credentials.
* If you are not affiliated with one of the Schools or Divisions above and are not a student, please visit the IT Services Catalog and complete the Zoom Resource Request to create an account.
Zoom is a cloud-hosted, online collaboration platform enabling real-time communication to support course delivery, trainings, meetings, open houses/webinars, office hours, remote support, and ad-hoc collaborations. Zoom will enable all JHED users to host a virtual meeting anywhere in the world from any device.
This is a HIPAA-compliant instance of Zoom. Recordings can only be saved locally to your computer, and not to the cloud. For more information, please see our FAQ.
Zoom Training & Tutorials
- Zoom Video Tutorials
- Audio Q&A
- Video Q&A
- Recording Q&A
- Screen Sharing
- Training Webinars - Visit our help site to register for the next live training webinar or watch the most recent one.
Has a feature of Zoom been puzzling you? Take a look at Zoom's Help Center for any questions you may have. There's an excellent array of tutorials to take you through any issues step by step.
For Johns Hopkins-specific information, please visit our help site.
Still not finding what you need? Contact our JHU Zoom Support Team at firstname.lastname@example.org.